Brand Awareness Measurement → Evaluate Awareness & Brand Perceptions


Measuring brand awareness and brand perceptions are important parts of a growth-marketing strategy. Unfortunately, most startups and SMEs do not have the skills or budget for such analysis.

Brand Auditor makes brand awareness and brand perceptions focused market research fast and affordable. During the auditing procedure, we will survey up to 1,000,000 people per segment to find out what percent of them are aware of your brand, and what do they think of it.

Our solution lets you accurately measure your brand awareness, popularity, and customer perceptions in various regions, benchmarked with other companies or competitors of your choice.

Leave basic web and social media statistics behind and upgrade your brand management with professional brand awareness measurement insights. Brand Auditor is trusted by Fortune 500 companies, tech startups, travel and hospitality brands, e-commerce stores, and SMEs in various industries worldwide.

For more information, check out our FAQ or contact us.

Configure your audit


Audit config & pricing

Audit config & pricing

Design an audit that fits your budget and requirements. Depending on various factors, your audit price is calculated and displayed in real-time. This brief overview will help to understand how to configure an audit, and what impact each selection has on the audit cost.


Step 1: choose your audit scope

Use the tick boxes to select one or more research areas that interest you. Each selected scope will add new questions to your market research campaign, and the results will be presented on a separate page in your audit report. As each selection requires extended market research, the number of research areas will impact the audit price significantly.


Step 2: specify your line of business

Select your line of business from the drop-down menu. If your line of business is not listed, please contact us before ordering your audit so we can confirm if auditing is possible. Defining your line of business is required to set up accurate targeting for your market research and feedback collection campaigns.

Depending on the forecasted market research cost, your line of business has a slight impact on the audit price.


Step 3: share your website URL

Your respondents need something to look at before sharing their feedback and score ratings. Your website link, or social media in some cases, will be shared on the market research survey.

In case you do not have a website or social media page, we advise creating a one-pager website that accurately describes your business, product, or service so respondents can share a valid opinion.

Your website or social media link has no impact on the audit cost.


Step 4: describe your target audience specs

This free-form text input field enables you to specify the characteristics and attributes of your audience. The information you share here will be processed manually by our team. We will contact you in case your targeting request is not doable, or the research would return an insufficient number of responses. If you operate in a niche market, we recommend getting in touch before placing your order to confirm eligibility.

The information you share here has no impact on the audit price.


Step 5: specify your market research size

Use the slide bar to define the target number of respondents for your audit. The target number of respondents has a direct influence on the market research cost. Your selection will impact your audit price significantly.

  • The minimum market research size is 5,000 respondents
  • The maximum market research size for most audits is 1,000,000 respondents


Step 6: specify your market research region

We can manage market research campaigns in most regions globally. Use the drop-down selector to choose the target region for your audit. By default, you will find broader geographic areas. Should you wish to do an audit in one specific country or city, please contact us to check the eligibility before placing your order.

Your selected region has a minor impact on the audit price.

Payments & refund policy

Payments & refund policy

Payment methods

Our website offers secure payments through Stripe, enabling instant credit and debit card payments from most financial institutions. Prices include tax. Instant online payments are possible with: 

  • Visa
  • Mastercard
  • American Express

Bank transfer payments are also possible. Contact us if that is required. Bank charges and any additional fees are paid by the client. 


Pricing & payments

Audit prices are determined by your audit configuration and are non-negotiable. In case you need a discount, please contact us to see if there are any ongoing offers or promotions that you can benefit from.

  • For audits below $3,000 (USD), full payment is required at the time of ordering an audit.
  • In case of orders exceeding $3,000 (USD), either full payment or a 50% deposit is required when placing an order.

We do not offer options to pay after audit delivery. To protect your customer rights and interests, we offer the following cancellation and refund options.



Should you wish to cancel your audit within the delivery timeframe, you will be eligible for a 50% refund. Cancellation is only possible if you have already paid for an audit but have not yet received it. Cancellation after report delivery is not possible.

Cancellation requests are accepted in writing only. Kindly contact your customer service contact to initiate a cancellation. Your cancellation will be approved automatically at the time when your email reaches our inbox.

Cancellation refunds are processed in 5 business days.



You are eligible to request a full refund if we failed to deliver your report within the specified timeframe. In that case, you will be eligible to request a 100% refund. Refunds are processed in 5 business days.


You are not eligible for a refund:

  • during the report delivery timeframe – in that case, you can cancel
  • after the report was delivered to your specified email address
  • in case you are not satisfied with the audit results
  • in case the audit cannot be delivered to the specified email

Please rest assured that our customer service team will do their best to make your auditing procedure smooth and effortless.​

White-label & referral options

White-label & referral options

Are you looking for a brand audit for your client? You can deliver any of our reports with your branding, making use of our white-label partnership option. Contact us to discuss your requirements before placing your order.

More information about referral and white-label options.