E-Commerce Brand Audit → Let Your Buyers Evaluate Your Online Store


Your e-commerce success largely depends on the brand and user experience of your online store. Regardless of prices and products, buyers will abandon your store if they feel uncomfortable. The ability to audit and optimize brand and customer experience is essential for long-term e-commerce success – but most e-commerce startups and online retailers do not have the skills or budget for such analysis.

Brand Auditor makes brand experience and e-commerce focused market research fast and affordable. During the auditing procedure, thousands of people will visit your e-commerce website to leave score ratings and comments regarding what they like and dislike about your online store.

Leave basic web stats and social media statistics behind, and upgrade your e-commerce brand management based on reliable and relevant customer perception insights.

What is included in this brand audit?

Our system lets you configure audits based on your preferences, targeting criteria, market research size and enables you to choose what aspects of your brand to audit. Prices and auditing timeframe are calculated in real-time, based on your audit configuration.​ Each selected scope of analysis will add a separate page to your report with the following information:

  1. Score ratings of 4 micro-aspects (1 to 10) by your respondents
  2. Score ratings of similar brands benchmarked with your scores
  3. Comments and feedback received from your respondents

For more information, check out our FAQ or contact us.

Configure your e-commerce brand audit

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